When homeowners are choosing a radon mitigation contractor, several factors come into play to help them make an informed decision. Here are the top things that affect a homeowner's choice of a radon mitigation contractor:

1. Professionalism and Reputation:

A contractor's professionalism, reputation, and years of experience in the radon mitigation industry influence a homeowner's confidence in their services.

2. Licensing and Certification:

Homeowners prefer contractors who are properly licensed and/or certified to not only QUOTE the work, but also are “onsite” to manage/perform radon mitigation system installations. They are there also in case problems arise and to ensure their compliance with national recommendations.

3. References and Reviews:

Positive reviews and references from past clients that demonstrate the contractor's track record of delivering quality services.

4. Technical Expertise:

Homeowners value contractors who possess deep technical knowledge about radon gas, its effects, effective mitigation method and they ability to be able to explain it in a way the homeowner can understand.

5. Customized Solutions:

Contractors who offer tailored mitigation solutions based on the specific characteristics of a home and its radon levels stand out.

6. Transparency and Communication:

Contractors who communicate clearly about the mitigation process, costs, and potential outcomes create trust with homeowners.

7. Insurance Coverage:

Contractors with appropriate liability insurance provide homeowners with peace of mind in case of any unexpected issues.

8. Price and Value:

While price matters, homeowners prioritize contractors who offer a fair price for the quality of service provided as well as added value with the approach they recommend.

9. Site Inspection and Assessment:

Contractors who conduct thorough on-site inspections to assess radon levels and develop a detailed, written mitigation strategy that explains everything that will need to be done in order for the installation to be successful.

10. Guarantees and Warranties:

Contractors offering “system performance guarantees” or warranties on their mitigation work demonstrate their confidence in the effectiveness of their solutions. Some contractors will provide a “not-to-exceed price” for the work that is to be done.

11. Quick Response:

Contractors who respond promptly to inquiries and provide quick turnaround times for assessments and installations are favored. But understand that installing a radon mitigation system isn’t like replacing a roof. Sometimes, the system may need to be “tweaked” to be successful. But an experienced mitigator should be able to provide a “stepped approach” in writing to delineate potential costs.

12. Compliance with Regulations:

Homeowners prefer contractors who are well-versed in radon industry recommendations and guidelines

13. Up-to-Date Equipment:

Use of modern and effective radon mitigation equipment and techniques showcases a contractor's commitment to quality.

14. Training and Education:

Contractors who stay updated with industry trends and meet ongoing continuing education requirements in order to KEEP their certification.

15. Customer Education:

Contractors who educate homeowners about radon, mitigation options, and the process help homeowners make informed decisions.

16. Local Knowledge:

Familiarity with local geology, building practices, and radon levels helps contractors tailor solutions cost effectively.

17. Reliability and Punctuality:

Contractors who adhere to timelines and commitments show respect for homeowners' schedules.

18. After-Sales Support:

We provide post-mitigation support and follow-up services to make SURE the system we install is always working and successfully keeping radon levels low.

19. Environmental Considerations:

Contractors who prioritize environmentally friendly mitigation techniques that align with homeowners' values.

20. Personal Recommendations:

We have 100’s of happy customers over 25 years that we can provide references from

In summary, homeowners look for professionalism, expertise, transparency, and a commitment to delivering effective radon mitigation solutions when selecting a contractor. It's important for contractors to address these factors to build a strong reputation and win homeowners' trust.

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